Consumerization within the workplace has been a hot topic for a number of years, flowing through various sectors, including finance and HR. Essentially, consumerization has changed the dynamic between organizations and their employees, which is why it is so important to understand.
There are different definitions of consumerization floating around. However, the basic concept behind all definitions is the same; personalization in the workforce. The concept revolves around the creation of social, mobile, and consumer-style experiences for those in the workplace and how the interaction between the organization and its employees is affected.
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